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How can I cancel my subscription?

A subscription in the Start 2 Run app is officially processed through Google Play or Apple App Store. You can manage and cancel your subscription through Google Play or Apple. A subscription that has not been canceled will be automatically renewed by Google/Apple unless payment cannot be collected.

First 7-day free trial

To properly test our app before your subscription starts, we provide a free trial period of 7 days. According to the app store conditions, you must cancel your subscription in time during the trial period if you do not want to continue using your subscription. If you do not cancel before the end of the trial period, the subscription will be billed by the App Store/Play Store and you will have access until the end of the subscription period. If you cancel early in your trial period, your free trial will continue for a total of 7 days. You can only use a free trial period once.

How do I manage/cancel my subscription – iPhone App Store

  1. Open the settings app of your device
  2. Click on your name at the top
  3. Click on subscriptions


  1. Open the Play Store app on your device
  2. Click the menu at the top left
  3. Click on subscriptions