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My app closes in the middle of a training

Some smartphones use automatic settings to save the battery of your smartphone when it enters sleep mode. To ensure that the Start 2 Run app is not automatically closed by your smartphone, you can follow the below instructions:

You actually need to do the opposite of what they recommend here in order to keep your apps ‘alive’.

Huawei

https://consumer.huawei.com/nl/support/how-to/newbie-guide/nl-nl00409892/

HTC 

http://www.htc.com/us/support/htc-one-m9/howto/696906.html

MIUI

Go to your phone settings – ‘Additional Settings’ – ‘Battery & Performance’ – ‘Manage Apps’ Battery Usage’ – select ‘Apps’ and select our app.
Also go to your phone settings – ‘Additional Settings’ – ‘Privacy’ – ‘Location’. Select ‘High Accuracy’ and allow location access.
Also go to your phone settings – Apps – our app and change the settings to allow us GPS access in the background.

Sony

Go to your phone settings – select ‘Battery’ – select the menu at the top right corner > select ‘Battery Optimization’ – select ‘Apps’ – select our app.

LG

Go to your phone settings – ‘Battery & Power Saving’ – select ‘Battery Usage’ – ‘Ignore Optimizations’ – enable the setting to ignore optimization for our app.

One Plus

Go to your phone settings – select ‘Battery’ – select ‘Battery Optimization’ – go to the ‘All Apps’ list (menu at the top) – select our app and then ‘Don’t Optimize’.

Motorola

Go to your phone settings – select ‘Battery’ – select the menu at the top right corner > select ‘Battery Optimization’ – select ‘Not Optimized’ and then ‘All Apps’ – find our app in this list and select ‘Don’t Optimize’.

Xiaomi (MIUI OS):

  1. Settings > Extra settings > Battery and performance > Manage app battery usage > Apps > Start 2 Run / Running with Evy.
  2. Phone settings – ‘Additional Settings’ – ‘Privacy’ – ‘Location’. Select ‘High Accuracy’ and allow location access.