This disclaimer is a legal agreement between the user of the Start 2 Run App (hereafter: “user”, “you” of “your”) and ENERGY NV (hereafter: “Energy NV”, “we”, “us” or “our”) regarding the use of the Start 2 Run Application (“App”) and related website(s) (“Website”). ENERGY NV provides this App/Website and makes no representations or warranties of any kind, expressly or implied, with respect to the availability, accuracy, reliability or content of the App/Website, or any other websites linked to or from this App/Website. In no event will ENERGY NV be liable to the user of the App/Website or any third party for any claim arising in connection with use of or reliance on the App/Website. Moreover ENERGY NV does not guarantee that this App/Website will be uninterrupted or error free, that defects will be corrected, or that this App/Website or the server that makes these pages available are free of viruses or other harmful components. Applicable law may not allow the exclusion of certain warranties, so that the exclusion above possibly not applies to the user. ENERGY NV is neither responsible nor liable for any damages to, or viruses that may infect your cell phone or other property, due to your access to or use of the App/Website.



The Start 2 Run Premium subscription (hereinafter: “Subscription”) is available on the sales platforms Apple App Store and Google Play Store, where you can purchase the Subscription using your Apple or Google account. The amount will be billed to your Apple or Google account when the purchase of your Subscription is confirmed.

The General Terms and Conditions of the Apple and Google Play sales platforms apply to your Subscription. The following subscription plans are available:

  • Monthly subscription: subscription for a one (1) month period. Monthly subscriptions are automatically and tacitly renewed once the subscription has ended for successive periods of one (1) month, unless you unsubscribe in a timely manner (see below).
  • Annual subscription: subscription for a period of twelve (12) successive months. Annual subscriptions are automatically and tacitly renewed at the end of the subscription period for successive periods of one (1) year, unless you unsubscribe in a timely manner (see below).

The renewal is usually billed to your Apple or Google account within 24 hours before the end of the current subscription period. Your Subscription is renewed at the same price. If you wish to cancel your Subscription, you can do this directly on the sales platform you used to purchase your Subscription. Follow the links below for further instructions:

You can manage your Subscription and turn off automatic renewal after purchase on the page ‘Manage account’ in the settings of your Apple or Google Account.

Subscriptions that have not been cancelled will be renewed automatically and billed by the Apple App Store/Google Play Store, unless payment cannot be taken from your account.


Your Subscription includes a free 7-day trial period, during which you will not be billed. In accordance with the General Terms and Conditions of the Apple and Google Play sales platforms you should cancel your Subscription during the trial period in a timely manner if you no longer wish to use your Subscription. If you don’t cancel just before the end of the trial period, the Subscription will be billed by the Apple App Store/Google Play Store and you will retain access until the end of the relevant subscription period. If you cancel during the trial period in a timely manner, your free trial period will last for up to 7 days. You can only use the free trial period once.


As part of the Subscription, users have the option to select a coach to support them from the current offer of Start 2 Run coaches. You can change coaches within your Subscription an unlimited amount of times and choose a different coach at any time, if he or she is still available. The content and features of the Subscription, including the offer of Start 2 Run coaches, may be changed by ENERGY NV at any time, which cannot give rise to the premature cancellation of your Subscription.

The content of the App is no medical advice

The content that we offer through the App/Website, including all texts, diagrams, photographs, images, illustrations, graphics, audio, video and audio-video clips, and other substances, whether by us or by other account holders or third parties, is not intended and should not be used instead of (A) the advice of a physician or other medical professionals, (B) a visit, call or consultation with a physician or other health professionals, or (C) information mentioned on a product package or label. Our content does not constitute medical advice. The user of this app should never disregard medical advice or delay in seeking medical advice due to any content in this App/Website,  and may not use our content for diagnosing or treating a health problem. The transmission and reception of our content, in whole or in part, or communication via the Internet or other means does not correspond to an existing doctor-patient, therapist-patient or other healthcare professional relationship between the user of the App/Website and us. The user of the App/Website must understand that if he/she takes part in a training or workout program, there is always the possibility of personal injury and/or death. ENERGY NV is not responsible for any health problems that may result from the use of the App/Website, or any act or omission on the part of the user of the App/Website as a result of information that the user has received from the App/Website. The user follows the training program proposed in the App/Website voluntarily and at his/her own risk, and he/she dismisses and relieves ENERGY NV for all claims or legal grounds, known or unknown, arising out of the use of the App/Website.

The user of the app accepts all risks associated with the use of this application. Injuries can occur if the user is not in sufficient physical condition, and also injuries may occur through normal use of this App/Website. The instructions and advices in the App and on the Website are not intended to replace medical supervision. The exemption from liability in this disclaimer is without prejudice to the legal liability of Energy NV for its willful acts or serious misconduct or that of its agents.